**Privacy Policy for Boulangerie et Pâtisserie Deschamps**
Boulangerie et Pâtisserie Deschamps ("we," "us," or "our") is committed to protecting the privacy of visitors to our site and users of our services. This Privacy Policy explains how we collect, use, and share information about you when you access or use our online platform, including but not limited to browsing our website, placing orders, or participating in baking classes. We operate as an Artisan Bakery and Pastry Shop, providing Traditional French breads, pastries, cakes, viennoiseries, custom cake design, catering for small events, and baking classes.
**What Information We Collect**
We collect information from and about you in the following ways:
* **Information You Provide Directly:** We collect information that you provide to us directly, such as when you: * Create an account on our site. * Place an order for our products or services. * Sign up for our newsletter or mailing list. * Participate in a baking class. * Contact us with inquiries or requests.
This information may include your name, address, contact information (phone number), order details, and any other information you choose to provide.
* **Information We Collect Automatically:** When you access or use our site, we automatically collect certain information about your device and usage, including: * **Log Data:** This includes your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visits. * **Cookies and Similar Technologies:** We use cookies and similar technologies to collect information about your browsing activity, personalize your experience, and analyze how our site is used. You can manage your cookie preferences through your browser settings.
**How We Use Your Information**
We use the information we collect for the following purposes:
* **To Provide and Improve Our Services:** We use your information to process orders, fulfill requests, provide customer support, and improve the functionality and user experience of our online platform. * **To Communicate with You:** We may use your information to send you updates, newsletters, marketing communications, and other information about our products, services, and promotions. You can opt out of receiving these communications at any time. * **To Personalize Your Experience:** We may use your information to personalize your experience on our site, such as by recommending products or services that we think you may be interested in. * **To Analyze and Improve Our Business:** We use your information to analyze trends, track website usage, and improve our business operations. * **To Comply with Legal Obligations:** We may use your information to comply with applicable laws, regulations, and legal processes.
**Sharing Your Information**
We may share your information with the following categories of recipients:
* **Service Providers:** We may share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, website hosting, data analytics, and marketing. These service providers are contractually obligated to protect your information and only use it for the purposes for which we disclose it to them. * **Legal Authorities:** We may disclose your information to legal authorities if required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. * **Business Transfers:** In the event of a merger, acquisition, or other corporate transaction, your information may be transferred to the acquiring entity.
**Your Rights**
You have the following rights with respect to your personal information:
* **Right to Access:** You have the right to access the personal information we hold about you. * **Right to Rectification:** You have the right to have inaccurate or incomplete personal information corrected. * **Right to Erasure:** You have the right to have your personal information erased under certain circumstances. * **Right to Restriction of Processing:** You have the right to restrict the processing of your personal information under certain circumstances. * **Right to Data Portability:** You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller. * **Right to Object:** You have the right to object to the processing of your personal information under certain circumstances. * **Right to Withdraw Consent:** If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at the address below.
**Data Security**
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
**Data Retention**
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
**Children's Privacy**
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below, and we will take steps to delete the information.
**Changes to this Privacy Policy**
We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our site after the posting of any changes constitutes your acceptance of the revised Privacy Policy.
**Contact Us**
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Boulangerie et Pâtisserie Deschamps 12 Rue de la République Lyon, Auvergne-Rhône-Alpes, 69001 France